Q. What is the best way to start my Burly fire pit?
A. The elevated, perforated, inner floor allows your fire to always start on a dry surface. The holes on the outer walls draw in air to start fires quickly. Use paper or small kindling to start the fire. Then add seasoned, dry wood as the fire gets started (4” to 5” in diameter). Continue to add wood as needed. Please note that adding logs to your fire does cause the fire to briefly cool down which may cause it to smoke briefly until it heats back up. Because of this, we recommend adding only one log at a time once your fire is burning hot. In order for the fire pit to perform with little to no smoke, the fire needs to be burning hot and the coals need to be spread evenly on the grate. The hot fire will cause air to be pulled through the vent holes at the bottom and force air to rise in the double chamber and back out the holes at the top.
Q. Is it safe to use starter logs?
A. Yes. Fire starters or fire starter logs may be used and should not damage the fire pit. However, since they are manufactured to burn longer with less heat, there is a possibility of less smoke reduction.
Q. Is it ok to burn wood pellets in my fire pit?
A. No. Our fire pits are designed to just burn hardwood.
Q. Is the Burly fire pit smoke free?
A. Burly fire pits are crafted to reduce smoke. Our fire pits will produce some smoke, especially when starting the fire. Approximately 10-20 minutes after lighting seasoned, dry wood the airflow system and overhanging flange will allow the walls of the pit to heat up and for smoke to circulate back into the fire and re-burn. If burned correctly, this will create a clean burn and less smoke than conventional fire pits. Continue to add wood as needed to maintain the heat needed to reduce smoke. Again, only place one log on the fire at a time.
Note: Burning unseasoned or wet wood and yard debris will create more smoke.
Q. Will my fire pit rust?
A. Burly fire pits are made of carbon steel and are painted with high temperature paint. Over time the paint on the inner walls and bottom of the fire pit may rust due to high heat exposure. Touch up paint can be purchased. Additionally, you may purchase a snuffer lid or cover for extra protection against the weather. Keeping the fire pit under roof and dry will prevent it from rusting too.
Q. How much does the fire pit weigh?
A. The fire pit has a unique two-piece design. Each piece weighs approximately 36 LBS making it easy to move around. When put together the total weight is 70 LBS.
Q. How often should I clean my fire pit and what is the best way?
A. Burly fire pits burn clean fires and require very little maintenance. After 2-3 uses ash will build up in the bottom chamber. The two-piece feature of the fire pit allows for easy cleaning. Simply remove the inner unit, lift the outer unit by the handles, and dump the ash in an appropriate spot. (Never dump ash into a trash can or near a building structure).
Q. Do the handles of the Burly fire pit get hot?
A. Yes. However, the custom-made ash wood handles should not get hot enough to burn you. However, the metal fittings can get extremely hot and cause burns. Also, we do not recommend moving the fire pit once it is lit. New handles can be purchased and replaced over time.
Q. What is a safe distance away from a structure to use my fire pit?
A. We do not have any set policy on recommended distance from a given structure. However, it is important to check local codes and to use your best judgement on where to use your fire pit. Our fire pits are no less hazardous than any other fire pit on the market.
Q. Can I use my Burly fire pit on a deck?
A. Unfortunately, the answer is no. We do not recommend using our fire pits on any wooden or composite deck. Our fire pits burn extremely hot and create sparks which could land on or cause damage to your deck.
Q. Does water accumulate in the bottom of my Burly fire pit?
A. Yes & No. There is one small drainage hole in the bottom of the fire pit near the center. The floor is also designed so it is slightly concave and water flows towards the center hole. When ash accumulates in the bottom, water may not drain entirely. Therefore, it is important to clean out the inside of the fire pit as often as possible. The drainage hole also helps with air circulation.
Q. Do Burly fire pits come with a lid or cover?
A. No. However, you can purchase a snuffer lid or cover to match your fire pit and increase its longevity. The lid and/or cover will help to waterproof your fire pit.
Q. Is there a warranty for the Burly fire pit?
A. We provide a 2-year limited warranty against any manufacturing defects. We will replace or repair any fire pit that is deemed defective. This does not include damage from misuse, rust, or any normal wear and tear due to high heat and /or water damage.
Q. Should I use the Burly fire pit on stone?
A. Since there are so many types of patio products (natural stone, concrete, concrete pavers, clay brick, etc.), along with various installation methods, we cannot guarantee that there will not be some discoloring or cracking due to heat and/or moisture content in the product or base. You may consider setting your fire pit on an additional piece of patio pavement to protect your hardscape flooring.
Q. Where are Burly fire pits made?
A. All Burly fire pits are manufactured in the USA.